All orders will be processed, strictly quality inspected and professionally packaged within 1-3 working days after successful payment. We will arrange shipment immediately after passing comprehensive inspection. Working days exclude weekends and international public holidays. We do not support customers to designate specific international logistics channels.
We provide totally free global shipping for all retail orders, with no minimum order amount required. There is no extra shipping fee, handling fee or any other hidden charges throughout the whole process. We cooperate with stable and professional international logistics providers to guarantee safe transportation for every luxury parcel.
We provide one-stop full customs clearance service for all cross-border orders. Customers are not required to pay any customs duties or clearance fees, and there is no need to handle complex customs formalities personally. Our team takes full charge of the whole clearance progress.
The whole delivery period covers order processing, international transportation and destination customs inspection.
Note: Delivery time will be slightly extended for remote island areas, subject to actual logistics situation.
All goods are packed with private confidential packaging. No luxury brand logos, product categories or declared value will be marked on the outer package. We adopt anti-collision and moisture-proof packaging materials to protect commodities from damage during long-distance transportation, fully protecting customer privacy.
Once the goods are dispatched, we will send exclusive logistics tracking number to your registered email in real time. You can check the whole transportation progress through official logistics inquiry system anytime.
If you encounter logistics stagnation, delay or other abnormal situations, please contact our customer service team promptly. We will communicate with logistics suppliers actively and solve relevant problems for you as soon as possible.
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